Terms of Service
Last Updated: September 1, 2025
Expansionbot (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, and AI-powered tools.
By using expansionbot.ai or our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
User Inputs & Conversations – Text or data you enter into our AI systems, used to provide and improve services.
Contact Information – Name, email address, phone number, and other details you provide.
Payment Information – Processed securely by third-party providers (we do not store full payment card details).
Technical Data – Device information, IP address, cookies, and usage data for service functionality and analytics.
2. How We Use Your Data
Your information may be used for the following purposes:
To provide and deliver our services
To improve and train AI models
To offer customer support
To send service updates and marketing communications (with opt-out option)
To ensure compliance with legal obligations
To detect and prevent fraud or misuse
3. Third-Party Services
We use trusted third-party providers to operate our services, including:
Go High Level – CRM and automation
OpenAI – AI model processing
Grok – AI infrastructure
Twilio – Communication services (SMS, calls, messaging)
Payment Processors (e.g., Stripe, PayPal, or GHL billing) – Secure transaction handling
These providers may process data internationally, including outside the EU. In such cases, we rely on GDPR Standard Contractual Clauses (SCCs) to ensure adequate protection.
4. Data Retention
We retain personal data as long as your account remains active. If you request account deletion, we will delete or anonymize your data unless retention is required by law.
5. User Rights
As a user, you have the following rights:
Access & Portability – Request a copy of your data.
Rectification – Correct inaccurate or incomplete data.
Deletion – Request deletion of your personal data.
Opt-Out – Unsubscribe from marketing communications.
Restriction – Request limited processing in certain cases.
Complaint – File a complaint with the Irish Data Protection Commission (or your local authority).
For California residents, you also have rights under the CCPA, including the right to know, delete, and opt out of the sale of personal information.
6. Security Measures
We implement strong security practices, including:
Encryption of data in transit and at rest
Access controls and authentication measures
Monitoring and regular security audits
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
7. AI Data Handling
Conversations and inputs may be processed to improve AI performance.
We do not use your data for fully automated decision-making that has legal or significant effects (such as employment or credit decisions).
8. International Data Transfers
Some service providers may process data in countries outside the EU/EEA. Where this occurs, we ensure safeguards such as Standard Contractual Clauses (SCCs) are in place to protect your information.
9. Cookies & Tracking
We may use cookies and similar technologies to:
Provide core website functionality
Measure performance and usage analytics
Personalize content and services
You can manage or disable cookies through your browser settings.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Expansionbot
13 Blackwater Road, D11 V500, Dublin, Ireland
📧 Email: [email protected]
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.